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Terms of Services
Through the website, we (StayNest and its affiliate (distribution) partners) provide an online platform through which all types of temporary accommodations (for example hotels, motels, hostels and bed & breakfasts, collectively the "accommodation(s)"), can advertise their rooms for reservation, and through which visitors to the website can make such reservations. By making a reservation through StayNest, you enter into a direct (legally binding) contractual relationship with the accommodation provider at which you book. From the point at which you make your reservation, we act solely as an intermediary between you and the provider, transmitting the details of your reservation to the relevant accommodation provider and sending you a confirmation email for and on behalf of the accommodation provider. When rendering our services, the information that we disclose is based on the information provided to us by accommodation providers. As such, the accommodation providers are given access to an extranet through which they are fully responsible for updating all rates, availability and other information which is displayed on our website. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each accommodation provider remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates and availability) displayed on our website. Our website does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification or (star) rating of any accommodations made available.
Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.


Privacy Policy
This Privacy Policy governs the manner in which StayNest collects, uses, maintains and discloses information collected from users (each, a "User") of the staynest.com website ("Site"). This privacy policy applies to the Site and all products and services offered by StayNest.


Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the internet service providers utilized and other similar information.


Updates on our Privacy Statements
In order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests and customers, properties, and service providers, StayNest may amend this Privacy Statement from time to time.  Therefore, we invite you to read this Privacy Statement regularly and/or any event when making a reservation with any of our managed hotels.


Web Browser Cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


Online Technologies
StayNest may use cookies or other technologies such as invisible pixels or web beacons to help us deliver content specific to your interests, to process your reservation or request, and/or to analyse your visiting patterns. The cookies can also help us to provide personalised on-line experience. They provide you with the appropriate frames and content; they help us deliver communications that are relevant and responsive to your interests and location; they deliver all requested information to you; they also remember your user name and password for future visits so log-in is easier and faster. However, StayNest cookies are limited to our web sites only, and are not designed to follow you when travelling on the Internet after leaving our websites. Please note that in addition to StayNest cookies, various third parties may also place cookies on the hard drive of your computer.  StayNest is not responsible for the presence or absence of third party cookies, or for the technological capabilities or practices employed by third parties in connection with third party cookies. To our knowledge, Cookies, by themselves, cannot generally be used to disclose your individual identity. This information identifies your browser to our servers when you visit our site.  Cookies can generally be removed at any time from your computer; you need to consult your browser’s “help” menu to learn how to delete cookies. StayNest may also collect data by using invisible pixels (pixel tags) or web beacons that allow us to know when you visit our sites.  Information collected from pixels tags contain non-personal information, these are the domain name, the areas of the site you visit, your operating system, the URL you came from etc, which can help enhance your online experience and understand web traffic patterns.


How We Use Collected Information
StayNest may collect and use Users personal information for the following purposes:
- To personalize user experience, we may use information in the aggregate to understand how our Users use the services and resources provided on our Site.
- To generate marketing leads, we may use information to match the appropriate advertisers on our Site.
- To send periodic emails, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


The Site is a Venue and We are Not a Party to any Rental Agreement or other Transaction Between Users of the Site.
We urge all users to be responsible about their use of this Site and any transaction entered into as a result of either listing a property or renting a property. We do not own or manage, nor can we contract for, any vacation rental property listed on a Site. staynest.com act as a venue to allow homeowners and property managers who advertise on the Site to offer for rent in a variety of pricing. We are not involved in any transaction between travelers and members even though we may from time to time provide tools that relate to a booking, such as a tool to enable a traveler to enter into a transaction to lease a specific property directly from a member. As a result, any part of an actual or potential transaction between a traveler and a member, including the quality, condition, safety or legality of the properties advertised, the truth or accuracy of the listings (including the content thereof or any property or guest book review), the ability of members to rent a vacation property or the ability of travelers to pay for vacation rental properties are solely the responsibility of each user. You acknowledge and agree that you may be required to enter into a separate agreement and/or waiver prior to making a booking or purchasing a product or service and may place additional restrictions on your booking, product or service.


Responsibility for applicable laws, rules and regulations
Users agree that they are responsible for, and agree to abide by, all laws, rules and regulations applicable to their use of the Site, their use of any tool, service or product offered on the Site and any transaction they enter into on the Site or in connection with their use of the Site.
Members further agree that they are responsible for and agree to abide by all laws, rules and regulations applicable to the advertisement of their rental property and the conduct of their rental business, including but not limited to taxes, permit or license requirements, zoning ordinances, safety compliance and compliance with all anti-discrimination and fair housing laws, as applicable. Please be aware that, even though we are not a party to any rental transaction and assume no liability for legal compliance pertaining to rental properties listed on the Site, there may be circumstances where we are nevertheless legally obligated (as we may determine in our sole discretion) to provide information relating to your listing in order to comply with governmental bodies in relation to investigations, litigation or administrative proceedings, and we may choose to comply with or disregard such obligation in our sole discretion.


Warnings of Suspicious Activity
While we do take certain measures with a goal to assist users to avoid potentially fraudulent or other illegal activity of which we become aware, we assume no liability or obligation to take any such measures or actions. In the event we do provide warnings or messages to users about any such activity, we do not warrant that such messages are accurate or that such messages will reach any or all users they should have reached in a timely manner or at all or that such messages or measures will prevent any harm, result or action.


How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sharing Your Personal Information. We may share aggregated Users personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.


Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.


Homeaway CashBack

RM20 Cashback on all bookings with credit card and billing information

Cash back will be credited on the 15th of every month. 

Cut off period will be at the end of the month. 

All payments to the guests are made by through paypal account only. 

To cash out your payment, please fill up the bank details in payout method. 

Only booking that is made with direct link from StayNest.com will be honored. Bookings made not tracked within the site will be subject to the discretion of the partners.

StayNest Sdn Bhd will not be held responsible for any loss, damage or unforeseeable circumstances that occur before, during or after the booking is made. 

This is not within our control. 

Only cookies enabled browser and product search with direct linking from staynest will be entitle for the cash back. 

Failure to get the cash back due to any of the circumstances not mentioned within will not be warrant or compensate by StayNest. 

It is at your own will to use the site. Please do not use this site if you do not agree with any of the terms and conditions listed within.  


How to claim your cash back?

We will email to you within 48 hours (working days) upon bookings made except for weekends,public holiday eve and public holidays to inform your cashback payment. Please fill up this form after you had make the booking.


Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy and the terms and conditions, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Click here to view the full Policy.



~~~~~~~~Thank you and Happy Booking~~~~~~~~~~